Virinchi Active
Active is a suite of Software solution for relationship management. The product has been built on both Java and .Net architecture. The suite includes the following:
- Active Analytical: Provides analysis and valuation of corporate process
- Active Collaborative: This is a collaborative portal based on marketing services which supports relationship within the firm environment (Knowledge Management) and between the firm and its client (development, loyalty, customer assistance)
- Active Operative: The tool enables sales force support and managing of existing customer database
Key Functional Modules
Active Analytical
- Analysis and assessment
- Performance
Active Operative
- Customer Database Management
- Users/customers management
- Contacts Management
Active Co-Operative
- Users Management
- Interface and Content Management
- Customer Management
- Customer assistance
- Help Desk